Definition
AI-powered office automation delegates business process work — email triage, document preparation, calendar management, content creation — to autonomous agents beyond traditional RPA scripting.
Key Points
- 2026-07: claude-cowork usage shows 33.4% business process vs 8.7% software dev — agents expanding beyond coding
- Cloud background execution enables overnight/scheduled workflows
- Enterprise concern: data handling for server-side scheduled tasks processing email/calendar