Naveed Anwar (Citi global head of AI, digital and data platforms, services) told Money20/20 that Citi blocks agentic access beyond legacy open-banking read-only flows until “know your agent” guardrails satisfy regulators. Peer banks including JPMorgan, BofA, Morgan Stanley, Schwab, and Fifth Third have similar restrictions per contemporaneous reporting. PNC CEO Bill Demchak argued banks should add friction, not remove it, for agent transactions.