Barclays is expanding its strategic collaboration with Anthropic to integrate secure, enterprise-grade AI systems across global operations.
Barclays expects Claude Code adoption to reach 50% of its developer population by end of 2026, rising to a majority of software engineers in 2027.
The Colleague Knowledge Assistant serves more than 16,000 Barclays UK employees and has handled over 1 million searches since 2025 via retrieval-augmented generation architecture.
Within Global Markets, Claude models classify, enrich, and route approximately 120,000 client emails daily.
Craig Bright, Group Co-Chief Operating Officer: “We’re using Claude to help modernize legacy platforms, improve software quality and allow our technical experts to focus on the most complex challenges.”
Paul Smith, Anthropic CCO: “Claude now helps 16,000 Barclays colleagues find answers for customers, sorts 120,000 emails a day, and will be in the hands of most Barclays engineers by 2027.”