Encore AI Raises $30M to Deploy the Only Enterprise AI Platform Built to Generate Revenue from Customer Interactions

Insait IO rebrands as Encore AI and raises $30M Series A to deploy AI agents powered by the company’s patented Interaction Mining technology across every channel

NEW YORK, July 29, 2026 /PRNewswire/ — Encore AI, the first agentic customer interaction platform built to automatically drive more revenue, announced today a $30 million Series A led by Team8, Planven and The Garage, to expand global deployment of its enterprise AI platform. While most AI agents are designed to deflect calls and reduce the number of customers who ever reach a human agent, Encore AI was built to increase revenue from every customer interaction.

Encore AI’s patented Interaction Mining technology studies an organization’s top performers, extracts specific actions that drive results, and deploys them as AI agents. Those agents operate autonomously or alongside live teams, across every channel, in any language, while meeting demanding compliance requirements of the most stringent regulated environments, including financial services.

“Today’s enterprise AI industry is optimized for cost reduction. Encore was built for the other side of the equation. Every organization already has data showing what its best people do differently. Encore trains AI agents on this data, enabling them to deliver quality and effective customer interactions at scale, resulting in uplift in revenue and satisfaction,” said Dr. Dvir Ginzburg, Encore AI Founder and CEO.

The Series A round was led by Team8, Planven and The Garage, alongside Lukatz and several large commercial banks and insurers that first came on as Encore AI customers and chose to invest after seeing the platform’s impact on their own operations. The Garage, which led the company’s earlier seed round, has backed Encore since its founding.

Encore AI can go live in weeks by ingesting calls, chats, emails, and CRM data. The company says one of its largest lending clients saw a 10x return on investment within months of implementation.

Dr. Ginzburg founded Encore AI in 2022 (formerly Insait IO), with a Ph.D. in Geometric Deep Learning and prior work as a recommendation-systems researcher at Microsoft. Encore AI is headquartered in New York with a global presence in APAC and EMEA.