Secondary coverage of HSBC Global AI Centre of Excellence in Singapore (H2 2026). Three focus areas: wealth-journey conversations, agentic treasury solutions, AI-enabled digital payments. Hire 100+ specialists (NLP, data science, AI governance, human-centred design) alongside Chief AI Officer David Rice. Group CEO Georges Elhedery emphasizes personalised experience with human judgement and accountability. Capabilities to scale globally with governance and human oversight.